Last updated: August 28, 2025
At Upskillcore LLP, we take your privacy seriously. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you use our competitive exam preparation platform and services. Please read this policy carefully to understand our practices regarding your personal data.
This Privacy Policy explains how Upskillcore LLP ("we", "our", or "us") collects, uses, shares, and protects the personal information of users ("you") who access our competitive exam preparation application and related services.
By accessing or using our services, you acknowledge that you have read, understood, and agree to be bound by the terms of this Privacy Policy.
We collect various types of information to provide and improve our services:
When you register or use our platform, we collect personal details such as your name, email address, phone number, and other contact information necessary for account creation and communication.
To personalize your learning experience, we collect information about your exam preferences, study progress, test scores, performance metrics, and learning patterns.
We automatically collect technical data including IP address, browser type and version, device information, operating system, app usage statistics, and server log data to improve our services and ensure security.
For paid subscriptions or purchases, we collect transaction details. All payment information is processed securely through trusted third-party payment gateways. We do not store complete credit card information on our servers.
We use the collected information for the following purposes:
Service Delivery: To provide, maintain, and personalize exam preparation content, quizzes, mock tests, and learning resources tailored to your needs.
Performance Analytics: To track your study progress, analyze performance metrics, and provide insights to enhance your learning outcomes.
Customer Support: To respond to your inquiries, troubleshoot issues, and provide technical assistance when needed.
Platform Improvement: To analyze usage patterns, improve our app features, user interface, and overall service quality.
Communications: To send you important updates, notifications, newsletters, and promotional offers (only with your explicit consent).
Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
We respect your privacy and do not sell, rent, or trade your personal information to third parties for marketing purposes.
We may share your information only in the following circumstances:
We work with trusted third-party service providers who assist us with hosting, data storage, analytics, payment processing, and customer support. These providers have access to your information only to perform specific tasks on our behalf and are obligated to protect your data.
With your explicit consent, we may share relevant information with educational partners, content creators, or instructors to enhance your learning experience.
We may disclose your information if required by law, court order, or government regulation, or when necessary to protect the rights, property, or safety of Upskillcore LLP, our users, or others.
We implement robust security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include:
Data transmitted between your device and our servers is encrypted using industry-standard SSL/TLS protocols.
Your data is stored on secure servers with restricted access and regular security audits.
Advanced firewall systems protect against unauthorized access and cyber threats.
Strict access controls ensure only authorized personnel can access sensitive data.
Note: While we strive to protect your information, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security but continuously work to maintain the highest standards.
Our website and mobile application use cookies and similar tracking technologies to enhance your user experience, analyze usage patterns, and deliver personalized content.
Cookies are small text files stored on your device that help us remember your preferences and improve your experience on our platform.
You can control cookie settings through your browser or device preferences. However, disabling certain cookies may limit your ability to use some features of our platform.
We respect your rights regarding your personal information. You have the following rights:
You can request access to the personal data we hold about you at any time.
You can update or correct inaccurate or incomplete information through your account settings or by contacting us.
You can request deletion of your personal data, subject to certain legal obligations and legitimate interests.
You can withdraw your consent for data processing activities at any time where consent is the legal basis.
You can unsubscribe from promotional emails and marketing communications using the unsubscribe link or by contacting us.
You have the right to file a complaint with the relevant data protection authority if you believe your rights have been violated.
To exercise any of these rights, please contact us using the details provided in the Contact section below.
Our platform may contain links to third-party websites, applications, or services that are not operated by us. We are not responsible for the privacy practices or content of these external sites.
We encourage you to review the privacy policies of any third-party services before providing them with your personal information. This Privacy Policy applies only to information collected by Upskillcore LLP.
Our services are intended for users who are at least 13 years of age. We do not knowingly collect personal information from children under 13 without parental consent.
If we become aware that we have collected personal information from a child under 13 without parental consent, we will take steps to delete such information promptly. If you believe we have collected information from a child under 13, please contact us immediately.
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in our practices, technology, legal requirements, or other factors.
When we make changes, we will:
Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically to stay informed about how we protect your information.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please don't hesitate to contact us:
Upskillcore LLP
A/619, Sun West Bank, Ashram Road,
Nr. City Gold Cinema,
Ahmedabad, Gujarat 380006
India
By using our competitive exam preparation application and services, you acknowledge that you have read, understood, and agree to the collection, use, and disclosure of your information as described in this Privacy Policy.